Test Center Administrator

We are in search of a Test Center Administrator to join our team in Westbury, New York. In this role, the Test Center Administrator will be responsible for supervising and ensuring the integrity of a detail-oriented testing environment. This includes overseeing the greeter station, assisting candidates with the check-in process, and conducting routine security checks during testing sessions.

Responsibilities:

• Greet and verify the identification of test takers upon arrival
• Ensure that test takers do not bring unauthorized materials into the testing room
• Manage light office tasks such as data entry and scheduling appointments
• Provide guidance on test procedures during the check-in process
• Utilize proprietary applications to start, monitor, and conclude online tests
• Respond to emails and address candidate inquiries in a detail-oriented and timely manner
• Routinely walk the testing room to monitor compliance and prevent cheating
• Uphold test center policies and procedures to maintain a secure testing environment
• Document and report any incidents or deviations during the testing process
• Stay mobile throughout the day to effectively monitor the testing environment • Proficiency in Accounting Software Systems
• Experience with ADP - Financial Services
• Familiarity with Banner Ads
• Proficiency in various Computer Programs
• Demonstrable experience with CRM
• Knowledge of About Time software
• Ability to provide accurate Answers to queries
• Experience in Answering Inbound Calls
• Familiarity with Billing Functions
• Capable of performing Clerical Duties