Administrative Coordinator

You will also be expected to handle customer inquiries and monitor customer accounts, taking necessary actions when required. This role offers a contract to permanent employment opportunity.

Responsibilities:

• Manage a variety of administrative tasks for technical decision-makers.
• Accurately process customer credit applications in a timely manner.
• Maintain precise customer credit records and update them as needed.
• Handle customer inquiries professionally and efficiently.
• Monitor customer accounts and take appropriate actions when necessary.
• Assist with the coordination of in-person and web-based training sessions.
• Work with multiple groups, including remote teams, to ensure smooth operations.
• Assist with project scheduling and tracking, ensuring deadlines are met.
• Maintain and update customer databases to ensure accurate record-keeping.
• Provide high-quality customer service, addressing and resolving issues promptly. • Proven experience in an administrative coordinator role or similar
• Proficiency in handling and managing databases
• Excellent customer service skills
• Ability to effectively manage project schedules
• Proficient in project tracking and management
• Good organizational and multitasking abilities
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• High level of attention to detail and problem-solving skills
• Proven ability to handle confidential information
• Proficiency in Microsoft Office Suite, particularly Excel and Word
• Excellent written and verbal communication skills
• Ability to prioritize tasks based on departmental needs
• Bachelor’s degree or equivalent work experience in a related field.