Call Center Representative
MMC Group Rancho Cordova
Languages Needed; in this order:
FarsiArmenian
Spanish
Arabic
Russian
Cantonese
Mandarin
Vietnamese
Tagalog
Will consider: Cambodian
HmongLaotian
- Respond to telephone calls from participants provide first contact resolution whenever possible refer callers to the appropriate case manager or career development specialist for service.
- Performs data entry, as caller is providing information over the phone, in accordance with established individual objectives and defined quality levels.
- Performs appointment scheduling within the specified states.
- Verfiy/correct characters through imaging system as requested.
- Prepares mail in accordance with desk procedures, production, and quality goals and standards.
Gold River, 3 mi from Rancho Cordova
Overview:
K-Designers Home Remodeling Leader - Call Center Representative (Evening Shift)
Are you looking for the opportunity to earn Full-time Pay in just Part-time Hours?
Does being part of a rapidly growing, industry-leading organization...
Waste ManagementStockton, 44 mi from Rancho Cordova
with match, discounted stock options, dependent day care, and more!
Who are we? #WeAreWM
Ready to roll with us?Click Apply to join the Waste Management team today.
I. Job Summary
As a customer service representative (CSR), you will interact with WM...
Gold River, 3 mi from Rancho Cordova
a dedicated team of Call Center Representatives, fostering collaboration and excellence.
• Drive Performance: Set and achieve KPIs, analyze metrics, and implement strategies for continuous improvement.
• Enhance Customer Experience: Develop processes...