Administrative Assistant

We are welcoming applications for the role of an Administrative Assistant in the vibrant city of Indianapolis, Indiana. This role offers a contract to permanent employment opportunity in the industry. You will be a vital part of our team, providing administrative support, managing customer inquiries, and maintaining accurate customer records.

• Answering and directing phone calls in a detail oriented manner, ensuring all queries are addressed.
• Data entry tasks, specifically pertaining to member information, ensuring accuracy and efficiency.
• Filing member reports in accordance with the established rules, maintaining an organized file system.
• Performing other clerical duties as required, contributing to the smooth running of the office.
• Demonstrating a detail oriented presence in person when members visit.
• Acquiring proficiency in our specific system where data entry operations are conducted.
• Collaborating effectively within a team environment to achieve common goals.
• Providing customer support, resolving issues promptly and maintaining customer satisfaction.
• Regularly monitoring customer accounts and taking appropriate actions when necessary.
• Occasionally handling minor physical tasks, such as filing or handling small projects. • Minimum of 1 year experience as an Administrative Assistant or in a similar role
• Proven ability in performing administrative assistance tasks
• Experience with clerical duties, including handling mail and directing calls
• Proficiency in answering multi-line phone system
• Strong customer support skills, able to handle inquiries and resolve issues efficiently
• Demonstrated ability in data entry, with attention to detail and accuracy
• Familiarity with filing systems and record keeping, both digital and physical