Compliance Administrative Assistant

The role is situated within the industry and will require a high degree of organization and attention to detail.

• Efficiently handle inbound and outbound calls, providing excellent customer service
• Execute data entry tasks, ensuring accuracy and efficiency
• Manage email correspondence, redirecting emails as necessary
• Utilize Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word, for various administrative tasks
• Schedule appointments and manage other administrative duties as required
• Access and navigate the EHR System, downloading documents and pulling medical records
• Assist in the housing compliance team, helping to enroll people in housing programs
• Adapt to supporting different departments, demonstrating flexibility and organizational skills
• Maintain accurate customer credit records and process customer credit applications. • Demonstrated experience in responding to inbound calls in a detail oriented and timely manner
• Exceptional customer service skills, with a customer-first mindset
• Proficiency in data entry tasks, with strong attention to detail
• Ability to handle email correspondence effectively and in a detail oriented manner
• Experience with both inbound and outbound calls, demonstrating excellent communication skills
• Proficient in Microsoft Excel, with the ability to create, manage and interpret data
• Comfortable using Microsoft Outlook for scheduling, email management, and task organization
• Experience in creating presentations using Microsoft PowerPoint
• Strong knowledge of Microsoft Word for document creation, editing, and formatting
• Experience in scheduling appointments, with a focus on time management and organization
• Familiarity with EHR System and its functionalities for managing patient records.