Quality Management Coordinator

This position is responsible to provide clerical and database management activities in the Quality Management department. The position will be responsible for contributing to the efficient functioning of the Quality Management department by supporting the management staff and department in on-going monitoring assignments and ensuring compliance requirements are met.

Responsibilities:

• Inputs, updates and appropriately transfers data for Quality databases.
• Provides routine typing, copying and note-taking support to the Quality Management department to facilitate accurate, complete and timely communication of information.
• Maintains and updates computerized files, reports and records according to unit needs.
• Manipulates software and databases to obtain, and organize pertinent information utilized by Quality Management Coordinators in decision making and reporting.
• Communicates verbally, in writing and by electronic mail with internal and external customers involved in Quality Management activities.
• Performs special projects, surveys and studies to meet Quality Management unit goals, as assigned by and under the direction of the Quality Management Manager.
• Responsible for productivity and timeliness of meeting expected and identified individual work process goals.
• Quality Management Assurance (Addendum included on 3/17/2017)
• Manages ongoing activity and updates for all Quality Management Policies to maintain the highest level of compliance, including monitoring of policy changes and renewals.
• Ensure QM Department and Health Service policies, reports and material updates are tracked, and reviewed on a timely basis.
• Creates and manages multiple project plans with tasks coordinated across QM and other departments at all levels of the organization.
• Coordination of materials for the Quality Improvement Committee including preparation of minutes, agenda, attendance records and meeting materials.
• Coordination of materials for Annual Assessments and Accrediation submissions, including annotation and bookmarking
• Participates in internal and external meetings as needed to obtain information, create status reports, and respond to inquiries or projects as directed.
• May serve as liaison/coordinator for special projects or workgroups.

Education/Experience:

• Prefer an Associate's degree from an accredited college or University.
• A minimum of one (1) year office experience within health care.
• (1) year managed care experience in a customer-oriented capacity.
• Prefer exposure to data compilation and presentation processes.
• Auditing or accreditation experience a plus

Knowledge: Requires knowledge of managed care health care delivery systems.

Annotation and bookmarking skills in Adobe a plus

We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.