Technical Suppor Representative - Call Center
If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!
salary: $20 - $24 per hourshift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Job Description:Prior experience providing Support with technology within a call center environment. Resources who have worked within a Technical support role in the past Level 1 or 2 would be a good match for this position. It is not highly technical in nature, they should provide excellent customer service via the phone and have excellent written and verbal skills to support customer base.
A resources should have general technology exposure and experience providing support across multiple platforms and environments will be helpful.Call volume will not be measured as much as providing resolution to the issue when brought forward.
- Broad Technical Exposure
- Excellent Communication Skills - Phone and Written Communication skills
- Phone Support background
Qualifications:
- Prior call center customer service experience required. Candidates need to have an understanding of the call center environment, and how it has a very strict schedule to manage maximum coverage of the phones.
- Experience in a support environment answering technical support phone calls and emails
- MS Office
- Proficient PC Skills
- Adaptability and Flexibility
Shift Hour Choices:
- 9am - 6pm
- 11am - 8pm
- Call Center
- Technical Support
- Years of experience: 0 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.