Healthcare System Engineering II
Overview:
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, and leadership programs
- And more
Work Location: Atlanta, GA (100% onsite, no remote work) - This position will support 3 Emory Hospitals in DeKalb County with a primary office at Emory Decatur Hospital.
Description:
RESPONSIBILITIES:
- Responsible for supporting the development, implementation, and optimization of healthcare systems and processes within our organization
- Coordinate with service line and operating unit leaders to identify and provide resources to support the organization's process improvement priorities
- Provide timely communication to Healthcare System Engineering leaders, service line, and operating unit leaders in support of implementing in Healthcare Systems Engineering in work areas as assigned
- Work collaboratively with cross-functional teams to identify opportunities for improvement, optimize processes, reduce waste, enhance patient outcomes, and ultimately contribute to the delivery of high-quality healthcare services through application of Engineering practices
- Facilitates and guides redesign teams and process improvement teams
- Responsible for designing the approach to collecting, organizing, and analyzing data
- Lead departments with intermediate lean concepts such as standard work, process mapping, and value stream thinking
- Exercise daily problem solving techniques and approaches as well as leading lean events such as A3 Teams and Rapid Improvement events
- Understanding of Takt time, lead time, cycle time, relationship of metrics to improvement work
- Utilizes a systems methodology to analyze organizational systems and processes, to make recommendations for operation improvements and to coordinate the implementation of changes, working through individual and team approaches
- Utilize data analytics and performance metrics to evaluate the effectiveness of healthcare systems and processes and make data-driven recommendations for improvement
- Assists in analysis of facility needs including work flow analysis, space programming, and functional layout design
- Assists departments in analyzing operational and clinical data using statistical tools including process control charts and trend analysis
- Ability to pull data from data repositories and create useful information for project teams
- Proven experience with manipulating large data sets in Excel
- Verifies, updates, and analyzes comparative databases containing operational and clinical data to support hospital benchmarking efforts
- Responsible for coaching departmental staff in the adoption basic and intermediary quality tools and strategies such as Lean and Six Sigma to develop internal improvement infrastructure
- Experience presenting to large groups or varied levels of staff
- Assists departmental management or teams throughout the project process and during implementation of recommended changes by preparing detailed work plans and identified milestones for completion
- Acts as a project leader responsible for the successful planning, scheduling, and completion of multiple improvements projects
- Coordinate with Healthcare Systems Engineering leadership prior to the initiation of projects to provide state of the art approaches and solutions to problems
- Coordinates and supervises the work of a project team including but not limited to assigning activities to team members
- Works collaboratively with department director on status of projects and completion dates for milestones
- As needed, generates and prepares reports based on customer needs
- Proven experience with Office365 including Planner, Forms, and MS Teams
- Use of Process Improvement software such as Visio and/or Lucidchart
- Exposure to PowerAutomate, PowerBI, and Business Visualization Software
MINIMUM QUALIFICATIONS:
- Bachelor of Science - Industrial and Systems Engineering (or related field)
- 4-8 years of Process Improvement experience in Healthcare and/or Manufacturing environments
- Six Sigma Green Belt, Lean, or similar certification
- Familiarity with common SPC software (Minitab, SPSS, R, etc.)
- Familiarity with healthcare operations, regulations, and quality standards preferred
- Excellent written and oral communication and inter-personal skills
- Project Management Professional (PMP) certification preferred
Additional Details:
Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status.EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.
Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”
PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.