Human Resources Manager

Company Description:

From the beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the student...to start them on the road of success. That spirit and philosophy is best reflected in our shared vision, "At Bay Path, every learner's dreams of a better career, a richer life, and a brighter future will be realized."

Recognizing that our learners come first, we know it is equally important that we develop, cultivate, and sustain a culture that binds us together as a community. As part of the University's ongoing commitment to diversity, equity, inclusion, and belonging, we draw upon our eight Core Values-beliefs that provide the internal framework and a moral compass for how we work and interact with each other.

Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges and Graduate Programs by The Chronicle of Higher Education Almanac, and is a member of the Women's College Coalition. With a main campus in Longmeadow, MA, and a satellite location in East Longmeadow, MA, Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.

Be part of the change. Be Bay Path.

We invite you to visit our website at www.baypath.edu where you can learn more about Bay Path University.

Job Description:

JOB SUMMARY:

This position will also provide backup support for recruitment, benefits administration, and offboarding while driving data-informed decision-making, operational efficiencies, and contributing to the University's overall HR strategy.

This position requires an individual who possesses exceptional organizational, communication, and problem-solving skills, demonstrates professionalism and discretion, and thrives in a results-oriented environment. The HR Manager must excel at handling sensitive and confidential materials, adapt to changing priorities, and foster a collaborative, service-oriented atmosphere, and possess knowledge of HR departmental functions of the employee lifecycle.

ESSENTIAL JOB FUNCTIONS:

• Oversee daily HR operations, leveraging data to optimize workflows and improve service delivery.
• Identify opportunities for process automation and operational improvement, including rolling out self-service features in HRIS and support change management and communication plans.
• Support the AVP with team performance and coordinate professional development initiatives for the team fostering a collaborative and data-informed culture within the team.
• Support the AVP with updating the Operations Manual on an annual basis and manage the Annual Policy Acknowledgement and Conflict of Interest process tracking participation and compliance metrics.
• Ensure compliance with federal, state, and local employment laws in over thirty-five states and University policies, including maintaining the HR compliance calendar, ensuring the HR portal is updated and supporting audits.
• Manages United Educators platform and ensure compliance with the annual employee training process.
• Manage the annual DVR check process to ensure compliance with insurance.
• Develop and implement operational policies, procedures, and best practices, ensuring standard operating procedures for the department.
• Manage the Human Resources Information System (HRIS) and ensure data integrity.
• Generate HR metrics, analytics, and reports to support decision-making and strategy. Create and manage dashboards and reports to provide insights into HR metrics, including recruitment, retention, compliance, and engagement trends.
• Manage data requests and provide timely and accurate reporting, including generating reports for the annual retirement, payroll and workers compensation audits/renewals.
• Identify opportunities for cost savings and operational efficiencies.

• Provide training to managers on employee relations and fostering engagement to reduce turnover and misconduct.
• Serve as the primary investigator for employee misconduct issues, ensuring fair and thorough resolutions in accordance with University policies and legal standards.
• Work closely with managers on disciplinary matters and separations related to misconduct, providing guidance and support throughout the process.
• Advise and coach management on employee misconduct issues to promote positive working relationships, improve morale, and reduce turnover.
• Serves as the Title IX representative in HR.
• Use data and trend analysis to proactively address employee relations issues, foster positive workplace dynamics, and support retention strategies.
• Partner with HR leadership to drive initiatives that improve employee engagement, satisfaction, and retention.
• Manage the University's unemployment request across all states, including the timely processing of fees and maintaining active or inactive accounts.
• Manage state unemployment insurance process.

• Provide data-backed insights to enhance recruitment strategies, ensuring efficiency and alignment with institutional goals.
• Support benefits administration and offboarding, leveraging data to improve processes and monitor program effectiveness.
• Back up recruitment, onboarding, and benefits functions as needed during peak periods, vacation coverage or staffing transitions.

• Develop, maintain, and update standard operating procedures (SOPs) to ensure consistency, efficiency, and clarity in executing all assigned responsibilities and support knowledge sharing across the organization.
• Some travel required to Boston location.
• Manage or participate in special HR projects, as directed by the AVP for People and Culture.
• Participate in trainings and development activities to stay current on HR best practices and legal updates.
• Perform other duties as assigned by the University.

PI88fd4d05acfe-37156-36917666