Medical Assistant - Triage

Overview:

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.

Patient First | Caring | Accountability | Trust | One Team | Growth

With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Anne Arundel Dermatology owns and operates several dermatology clinics within the Knoxville region including Dermatology Associates of Knoxville (dermaknox.com), Knoxville Dermatology Group (www.knoxderm.com) and East TN Dermatology (www.easttndermatology.com).

Dermatology Associates of Knoxville (DAK) offers state-of-the-art specialized procedures in Mohs surgery, aesthetic skin care and general dermatology.

Responsibilities:

Dermatology Associates of Knoxville is looking for a Medical Assistant for our triage team. This position supports several of our providers with administrative aspects of the back office including scheduling of procedures, reviewing of pathology lab results and patient education.

Triage Medical Assistant Responsibilities include (but are not limited to):

• Timely follow-up and response to patient questions, results and inbox tasks
• Prepare documents and notes for patients and physicians
• Provide clinical support by following up on requests from providers
• Maintain a high degree of professionalism and compassion in sensitive discussion
• Scheduling of surgeries and/or procedures and educating the patient on what to expect
• Notifying patients of pathology lab testing results and delivery of follow up instruction
• Patient education regarding medications
• Other duties assigned as deemed necessary by management.

Qualifications:

Education and Experience:

• High School Graduate or GED required.
• Completion of a Medical Assistant Program, Certified Nursing Assistant program or completion of a bachelor’s degree program in the pre-med or pre-physician’s assistant track preferred.
• CPR certified preferred.
• 1-2 years of recent experience as a Medical Assistant, Certified Nursing Assistant, or other clinical patient care experience preferred.
• Previous experience in Dermatology is preferred.

Required Skills/Abilities:

• Able to triage patient problems.
• Be familiar with and compliant OSHA/HIPAA, infection control & Blood Borne Pathogen Standards.
• Experience measuring vital signs and preparing patients for appointments.
• Experience administering injections.
• Knowledge of medical terminology, CPT and ICD-10 codes.
• Knowledge of office financial policies.
• Basic computer skills and experience in EMR utilization.
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc)
• Excellent verbal and written communication skills.
• Fluent in English
• Ability to function well in a high-paced and at times stressful
• Ability to work in an effective, cooperative, and courteous manner with staff, patients, and visitors.
• Must be able to travel to satellite offices as needed
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
• Ability to read, understand and follow oral and written instruction.
• Ability to spell, sort and file materials correctly alphabetically or numerically.

Licensure/Certifications/Education:

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical, Dental & Vision insurance – effective 1^st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1^st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products