Front Office Supervisor - Concord Medical Center
Knoxville
Responsibilities:
About Our Career Opportunity
Concord Medical Center, a division of Summit Medical Group, is seeking a Front Office Supervisor to join their practice. This is a Full time opportunity.
Responsibilities: (List does not include all duties assigned)- Supervises front office and file room personnel to maximize efficiency and minimize errors. Handles tasks directly, if necessary, to ensure completion.
- Ensures that staff greets and checks in patients, while verifying and updating necessary information in the medical records.
- Ensures that staff maintains computerized scheduling and follows office scheduling policies.
- Ensures that staff answers and screens telephone calls, takes messages, and provides appropriate information.
- Ensures that other office functions, such as charge entry, are handled timely and accurately.
- Ensures that staff processes charts, mail and other paperwork properly.
- Provides meaningful training to staff and monitors their understanding and implementation of training.
- Maintains work area and lobby in neat and orderly manner.
- Attends meetings as required.
- Maintains strictest confidentiality both internally and externally.
- Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
Qualifications:
Knowledge, Skills and Abilities:
- Knowledge of medical office procedures.
- Skills in administering all appropriate clinical procedures.
- Skills in supervisory, organizational and communications skills.
- Excellent computer skills with knowledge of computer systems and applications.
- Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
- Ability to work effectively with physicians, patients, staff and the public.
- Ability to establish priorities and coordinate work activities for self and others.
Experience: Prefer one year experience in a medical office setting.
Overview:
Summit Medical Group is East Tennessee’s largest primary care organization with more than 415 providers at 87 practice locations in 19 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center.Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com
In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program.Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.
Knoxville
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