Experienced Installation Repair Technician - Binghamton, NY - ref. d38462923
Today, the family operates three locations: Overhead Door Company of Binghamton™, Overhead Door Company of Cortland™, and Overhead Door Company of Greater Syracuse™. We take great pride in offering our customers the best products and services, backed by a top-notch team that consistently goes the extra mile every day of the week.
Job Description: We are seeking individuals with verifiable experience in the garage door trade to join our team as Installation/Service Technicians. This role involves driving to job sites, assessing customer needs, and completing the installation or repair of doors and dock equipment to ensure customer satisfaction.
Responsibilities:
- Travel to job sites as directed by the manager to assess and address customer service, repair, or installation needs.
- Perform installations and repairs of garage doors and openers, ensuring customer satisfaction.
- Gain comprehensive knowledge of all products, enhance mechanical skills, and learn new installation techniques to meet our high standards of quality workmanship with minimal warranty issues.
- Implement safe work practices and maintain a safe working environment.
- Ensure all job tickets are accurately completed, signed, and submitted.
- Communicate with management regarding any problems or changes in the scope of work.
- Maintain truck inventory and develop an understanding of all parts, including their numbers and descriptions.
Professional Growth Opportunities:
- Opportunities to attend paid professional training, including training sessions by David Mount at Mount On Site Training in Maryland, a highly regarded industry expert.
- Opportunities to obtain technician certifications through the Institute of Door Dealer Education and Accreditation.
Requirements:
- High School Diploma or equivalent
- Ability to safely lift 75 pounds overhead
- Verifiable experience in the garage door industry
- Welding experience is a plus
- Clean NY State Driver's License
- Ability to pass a drug test
- Ability to obtain a DOT medical certificate (non-CDL)
Compensation amp; Benefits:
- Competitive hourly salary
- Comprehensive benefits package including medical, life, and disability coverage, and 401(k) plan
- Paid Time Off (PTO)
- Paid major holidays
We look forward to welcoming you to our team and supporting your professional growth.