Medical Office Specialist

Job Summary:

MDVIP Practice Management, LLC is seeking a Front Office Specialist to become a part of our team! We offer great benefits, including Health, Dental, Vision, and 401k. We also offer company paid Short-Term and Long-Term Disability plans and a basic Life and AD&D policy.

The ideal candidate will be teamwork oriented, able to multi-task in a medical setting, flexible, and possess strong interpersonal skills.

Summary: Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling electronic medical records, cashiering, and computer work.

Qualifications:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Knowledge: High school diploma or general education degree (GED) with 2 year related business experience; or equivalent combination of education and experience where two years related experience equals one year of schooling.

• 2 years of experience in a medical practice setting is preferred.
• Knowledge of basic office equipment including copier, fax machine, and computer
• EHR experience, EPIC preferred.
• Skill in dealing with interpersonal issues and customer relations.
• Ability to handle multiple priorities at once with minimal supervision.
• Ability to organize and communicate clearly.
• Ability to maintain confidentiality of patient and employee information (HIPPA compliance).

Additional information:

At no time may work be performed, or computer systems accessed, from outside of the U.S.

Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MDVIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsibilities:

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving electronic medical records/files.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day in the computer.