Medical Receptionist

You'll find that as the Medical Receptionist, you are the director of first impressions due to your duties providing customer service over the phone and in-person. Submit your application now and learn more about this exciting opportunity!

• Efficiently responding to phone calls to maintain minimum rings and answering inquiries in a detail-oriented and effective manner
• Rendering assistance in the management of patient medical records
• Administrating various files and providing general office duties, e.g. faxing, data entry, scanning, etc.
• Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
• Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
• Attending to patient's paperwork when necessary
• Responsible for insurance verifications with health insurance organizations
• Acting as a liaison with patients and providers in a compassionate and kind manner
• Directing patients and visitors, in person or on the telephone; answering or referring inquiries
• Ability to multitask and communicate effectively with individuals of all backgrounds
• High School Diploma required, A.S. Degree in healthcare/related field preferred
• Comprehension of medical terminology and insurance products
• Skills in multi-line phone systems preferred
• Excellent telephone etiquette and keyboard skills
• 1+ year of experience as a Medical Receptionist
• Proficiency in Answering Inbound Calls
• Knowledge of Medical Insurance Verification
• Epic EMR experience
• In this position, you should have experience with insurance billing and an electronic medical record system, as well as social media platforms