Customer Service Representative

apartmentThe Contractor Consultants placeArlington Heights calendar_month 

Join Paragon Mechanical as Our SCustomer Service Representative!

Job Title: Customer Service Representative
Company Name: Paragon Mechanical

Salary: $45,000-$55,000 anually

Full Job Description

The Customer Service Representative is responsible for managing and coordinating all HVAC scheduling activities, ensuring customer requests are addressed promptly, and technicians are effectively routed for service efficiency. This position plays a critical role in maintaining operational excellence, customer satisfaction, and overall workflow optimization.

Who we are:

Paragon Mechanical is a leading provider of HVAC and hot water solutions in the Chicago area, serving both residential and commercial clients. Known for its expertise in heating, air conditioning, and tankless water heaters, Paragon Mechanical prides itself on delivering exceptional, high-quality service.

With a focus on expert advice rather than sales pressure, the company ensures that every project, regardless of size, receives the same level of dedication and care. By offering customized, just-in-time inventory, Paragon provides brand-new, tailored equipment to meet customers' specific needs.

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