Resident Care Supervisor

Responsibilities/Qualifications:

Homestead provides care in a Senior Living Facility in Westland and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met.

Previous experience caring for seniors and managing care staff is a requirement. Love for seniors is a must!

Previous experience caring for seniors, managing care staff and able to be on-call as needed, are requirements

Duties include but not limited to:

• Maintain employee files
• Review shift supervisor checklists
• Cover open shifts as needed, including call offs
• Assist residents with care: dressing, bathing and toileting
• Follow up on issues, review 24 hours logs –corrective actions for med errors, absences, etc.
• Assess any care complaints
• Payroll – review for missed punches, missed lunches etc. and follow up
• Enter shift pick-ups and shift trades
• Create schedules for staff
• Schedule and interview applicants
• Conduct QA audits, review Incident reports/med errors and put interventions/training in place – involve nurse as necessary
• Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week
• Order clinical supplies
• Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s,
• End of month: monthly private pay ADL flow sheet changeover, monthly shower sheet distribution, billing support

Benefits:

• Opportunities for advancement
• Medical, dental and vision insurance
• Employee recognition events
• Paid time off

Requirements needed:

• Prior experience managing a senior living facility (2 years)
• Able to be on-call for all three shifts, as needed
• Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals
• Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
• Proficient in organizational, time management skills
• Demonstrates good judgment, problem solving and decision-making skills
• Demonstration of proficiency in computer skills
• Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed