Claims Examiner-Lost Time

apartmentRobert Half placeGrand Rapids calendar_month 

We are offering a long-term contract employment opportunity for a Claims Examiner-Lost Time in Jersey City, New Jersey. This role is within the insurance industry and involves handling all aspects of workers compensation lost time claims. As a Claims Examiner-Lost Time, you will be responsible for maintaining strong customer relations throughout the process and ensuring compliance with statutory regulations.

Responsibilities:

  • Ensuring accurate and efficient processing of workers compensation lost time claims from initiation to closure
  • Conducting detailed investigations, gathering facts, and taking necessary statements from insured claimants and medical providers
  • Evaluating the information obtained through investigations to determine the compensability of the claim
  • Communicating with insureds, claimants, and attorneys about claim denials when applicable
  • Preparing comprehensive reports on investigations, settlements, denials of claims, and evaluations of involved parties
  • Administering statutory medical and indemnity benefits in a timely manner throughout the life of the claim
  • Setting reserves for medical, indemnity, and expenses within authority limits and recommending reserve changes to team leaders
  • Regularly reviewing claim status and discussing problems and remedial actions with team leaders
  • Collaborating with attorneys to manage hearings and litigation
  • Directing vendors, nurse case managers, telephonic case managers, and rehabilitation managers on medical management and return to work initiatives
  • Complying with customer service requests including Special Claims Handling procedures, file status notes, and claim reviews
  • Filing workers compensation forms and electronic data with states to ensure compliance with statutory regulations
  • Maximizing recovery opportunities by referring appropriate claims to subrogation and securing necessary information
  • Working with in-house Technical Assistants, Special Investigators, and Nurse Consultants to exceed customer's expectations for exceptional claims handling service. • Proficiency in Customer Service
  • Excellent Communication skills
  • Understanding of Procedures and Policy
  • Compliance and Quality assurance know-how
  • Experience in Human Resources (HR) Administration
  • Familiarity with Insurance industry and standards
  • Ability to make effective Presentations
  • Knowledge of 'About Time' software
  • Understanding of Medical Coverage protocols
  • Experience in Benefit Functions management
  • Demonstrated Leadership Skills
  • Experience dealing with Vendors
  • Proficiency in Claim Administration
  • Understanding of Regulation in the insurance sector
  • Ability to manage Expense Reporting
  • Experience with Financial Notes
  • Exceptional Time Management skills
  • Familiarity with Consumer Electronics
  • Ability to work effectively in a TeamWork environment
  • Proficiency in Microsoft Office Suites
  • Understanding of Litigation procedures
  • Familiarity with HealthCare.gov platform
  • Ability to Ensure Compliance in all processes
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