Claims Examiner-Lost Time
Robert Half Grand Rapids
We are offering a long-term contract employment opportunity for a Claims Examiner-Lost Time in Jersey City, New Jersey. This role is within the insurance industry and involves handling all aspects of workers compensation lost time claims. As a Claims Examiner-Lost Time, you will be responsible for maintaining strong customer relations throughout the process and ensuring compliance with statutory regulations.
Responsibilities:
- Ensuring accurate and efficient processing of workers compensation lost time claims from initiation to closure
- Conducting detailed investigations, gathering facts, and taking necessary statements from insured claimants and medical providers
- Evaluating the information obtained through investigations to determine the compensability of the claim
- Communicating with insureds, claimants, and attorneys about claim denials when applicable
- Preparing comprehensive reports on investigations, settlements, denials of claims, and evaluations of involved parties
- Administering statutory medical and indemnity benefits in a timely manner throughout the life of the claim
- Setting reserves for medical, indemnity, and expenses within authority limits and recommending reserve changes to team leaders
- Regularly reviewing claim status and discussing problems and remedial actions with team leaders
- Collaborating with attorneys to manage hearings and litigation
- Directing vendors, nurse case managers, telephonic case managers, and rehabilitation managers on medical management and return to work initiatives
- Complying with customer service requests including Special Claims Handling procedures, file status notes, and claim reviews
- Filing workers compensation forms and electronic data with states to ensure compliance with statutory regulations
- Maximizing recovery opportunities by referring appropriate claims to subrogation and securing necessary information
- Working with in-house Technical Assistants, Special Investigators, and Nurse Consultants to exceed customer's expectations for exceptional claims handling service. • Proficiency in Customer Service
- Excellent Communication skills
- Understanding of Procedures and Policy
- Compliance and Quality assurance know-how
- Experience in Human Resources (HR) Administration
- Familiarity with Insurance industry and standards
- Ability to make effective Presentations
- Knowledge of 'About Time' software
- Understanding of Medical Coverage protocols
- Experience in Benefit Functions management
- Demonstrated Leadership Skills
- Experience dealing with Vendors
- Proficiency in Claim Administration
- Understanding of Regulation in the insurance sector
- Ability to manage Expense Reporting
- Experience with Financial Notes
- Exceptional Time Management skills
- Familiarity with Consumer Electronics
- Ability to work effectively in a TeamWork environment
- Proficiency in Microsoft Office Suites
- Understanding of Litigation procedures
- Familiarity with HealthCare.gov platform
- Ability to Ensure Compliance in all processes
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