Pharmacy Clerk Floater
Overview:
The Pharmacy Clerk Floater will provide general customer service, complete clerical/administrative tasks, and support the dispensing of pharmaceutical medications.
This position will require to float between our two Austin pharmacy locations (2800 S IH 35 Frontage Road & 3100 Red River St.).
Great developmental opportunity to prepare and transition into a pharmacy technician role!
About the Role:
- Interact courteously with patients and team members to develop and maintain positive, professional relationships
- Answer incoming and make outbound calls to patients, case managers, providers, insurance companies, etc.
- Handle payment transactions at Point of Service (POS) and reconcile beginning and end-of-day transactions
- Order medications and process returns
- Receive and stock medications on drug shelves
- Process Return-to-Stock (RTS) medications
- Order and maintain other/miscellaneous pharmacy supplies
- Type prescription labels and enter prescription information into record system
- Verify/re-verify insurance benefits
- File and maintain prescription invoices and other pharmacy records
- Coordinate prescription deliveries
- Maintain a clean, neat, organized, and safe work environment, including HIPAA trash
- Embrace and perform in the spirit of the company’s core values and goals
- Float to our Austin pharmacies as needed
- Pharmacy hours of operation: Mon
- Tues: 9AM - 5:30PM, Wed
- Thurs: 9AM
- 8:30PM, Fri: 9AM
-5:30PM & Sat: 9AM-1PM
About You:
- High school diploma or GED
- Must have some related work experience (retail/customer service/cashiering, etc.,) preferably in a pharmacy environment
- Proficient in English, with strong verbal and written communication skills
- Bilingual in Spanish highly preferred
- Strong and effective customer service skills
- Knowledge of MS Suite including Word, spreadsheet software; inventory software; internet software; order processing systems
- Strong typing and data entry skills
- Able to lift and carry light to medium-weight packages
- Ability to multitask and remain organized in a busy, fast-paced work environment
- Be pro-active in identifying and analyzing problems and provide solutions
- Reliable and responsible, with a history of good attendance
- Willing and able to fill-in at other nearby Avita pharmacies occasionally if/when needed
- Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service
- Must be able to travel to our Austin pharmacies as needed (2800 S IH 35 Frontage Road & 3100 Red River St.).
Avita is a proud member of the U.S. Business Action to End HIV and has been recognized multiple times by the Human Rights Campaign Foundation as a Best Place to Work for LGBTQ+ Equality. Avita is an Equal Opportunity Employer dedicated to building a diverse, inclusive, and authentic workplace.
We welcome everyone by recruiting, hiring, and promoting individuals without regard to their sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other status protected by applicable law.
Avita also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.
Pay range: $16 to $20 per hour, based on credentials and geographic location.
Avita Care Solutions offers a comprehensive benefits package:
Healthcare benefits (medical, dental, vision) for eligible team members and their families, along with additional company paid and voluntary benefit offerings.
Six company paid holidays and three personal floating holidays, paid time off (PTO), paid leaves - two weeks paid parental leave, bereavement, sick leave, time to vote and jury duty, award recognition program, professional learning and development opportunities.
Company paid benefits – basic life and AD&D, Maven and Health Care Advocate Work/Life Balance Program, health/dependent flexible spending.
Voluntary benefits – long and short-term disability, pet insurance, legal, accident, hospital indemnity, critical illness, whole and supplementary life insurance, identity theft protection, 401(K) retirement savings plan with company match.
All benefits are subject to the applicable plan terms.