Full Time Medical Administrative Assistant

• Pay range: $16-17 hour DOE
• Full-time, W2 position
• Monday - Thursday
• No weekends
• Work location: in-person, Chittenango NY 13037
• Company website: www.imofcny.com

Mission/Purpose:

Needs to be willing to learn and run a holistic healing modality that involves bioenergetics and energy imprinted water as a part of their role at IMOFCNY.

• Truth and integrity
• Health Participant Focused
• Strong work ethic
• Shared owner mentality
• Use of intuition
• Value of multiple healing modalities

Accountabilities:

• Encode incoming lab reports and regularly update patient charts.
• Ensure charts are prepared for practitioners next day appointments, send to team members for proper chart prep if not.
• Execute on tasks from either of our health practitioners.
• Answer phone calls as they come in and return missed phone calls within the next 24 hours or next business day.
• Check and reply to emails and correspondence within 24 hours during normal business hours.
• Log all standing tasks from any patient communication onto Cerbo for progress tracking and completion.
• Check people in and out of the office, take payment, and schedule follow-up appointments.
• Fax documents as needed
• Take orders from patients for supplements and package supplements for shipment to the patient.
• Before ending a work day, decide on 2 tasks you will execute on the following business day.
• Maintain cleanliness of the office floors, desks, and waiting area
• Learn and help provide the services of a holistic healing modality involving bioenergetics.

Physical setting:

• Integrative Medicine practice located in Chittenango, NY

Weekly schedule:

• Business hours are Monday through Thursday, 8am-4pm on most days

Requirements

What technical knowledge do you have to perform in your role?

• Google Suite (Drive, Docs, Sheets, Slides)
• Microsoft Office (Office 365, Outlook, OneDrive)

• Zoom
• Cerbo (EMR)

Qualifications (Must haves):

• At least 1 year in customer service or similar client-facing role
• Proficient in using modern technologies (laptops/computers, some tech software)
• Loves task and project organization and systems
• Consider follow-through a personal strength
• Is a self-starter and can complete tasks with minimal supervision
• Interest in Integrative Healing modalities and a willingness to learn more

Qualifications (Nice to haves):

• Experience using Cerbo (EMR)

• Employee discounts on supplements and practitioner visits
• Medical, Dental and Vision Insurance
• Flexible schedule
• Free parking
• No weekend or night shift