Facilities Maintenance Supervisor

Overview:

The Facilities Maintenance Supervisor supports the Facilities Manager in overseeing the maintenance operations for the Columbus Zoo and Aquarium, Zoombezi Bay, and Safari Golf Course. This role involves supervising personnel responsible for preventative and general maintenance in building systems including electrical, plumbing, carpentry, and HVAC/refrigeration systems.

Responsibilities:

Supervision and Coordination:

• Direct and coordinate activities of Building & Trades Maintenance personnel engaged in maintenance, inspection, and repair of mechanical, electrical, hydraulic, pneumatic systems, and more.
• Review and prioritize job orders to optimize labor and material use.
• Coach and provide corrective action as needed.
• Schedule and prepare weekly work assignments for Maintenance personnel.
• Fosters a collaborative working relationship with supervisors and subordinates to ensure the smooth and effective operation of the entire Facilities Department.
• Communicate clear expectations and direction.

Maintenance and Repairs:

• Inspect buildings, facilities, and equipment to determine service needs.
• Ensure effective and cost-efficient work planning and organization without direct supervision.
• Identify and secure necessary tools, equipment, and supplies; work with Purchasing to maintain inventory.

Administrative Duties:

• Keep Facility Manager informed about project statuses.
• Prepare and maintain accurate records of requisitions, equipment documents, and expenses.
• Handle paperwork for contractor payments and manage department budget.

Training and Safety:

• Provide safety and equipment training.
• Participate in safety training and ensure compliance with safety protocols.

Guest and Team Interaction:

• Uphold the Make it G.R.E.A.T. standards by providing excellent guest service.
• Foster cooperative relationships with CZFP team members and other stakeholders.

Project and Contractor Management:

• Co-manage outside contractors and large in-house projects.
• Prepare necessary documentation for payments and project oversight.

Miscellaneous:

• Participate in cross-training and departmental meetings.
• Implement sustainable practices and support the organization’s mission.
• Perform other duties as assigned.

Qualifications:

Education and Experience:

• High school diploma or equivalent required.
• Technical school or undergraduate degree in a related field (e.g., engineering, building management) preferred.
• Minimum of 5 years of maintenance experience required.
• Experience leading teams.
• Experience working with a unionized workforce preferred.

Skills and Knowledge:

• Working knowledge of trades, building systems, tools, and equipment required.
• Familiarity with building materials and supplies preferred.
• Proficiency with computers, FMX and Windows software preferred.
• Ability to communicate effectively, both verbally and in writing.
• Ability to assign work and hold others accountable in a professional and productive manner.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Additional Requirements:

• Proof of negative TB screening prior to placement and annually thereafter.
• Valid state-issued motor vehicle operator’s license with a good driving record.
• Ability to adhere to CZFP’s workplace policies and successfully complete a criminal history background check annually.

Physical and Working Conditions:

• Ability to adhere to standard operating procedures including safety protocols.
• Capability to work in various conditions, including outdoors and in inclement weather.