Loan IQ Production Support Engineer
Post the req and confirm Loan IQ Production Support EngineerIselin, NJ (Need Onsite day 1, Hybrid 3 days from office, No Remote).Duration: 12 months Position type: W2 contract FTE (Open for both) Job Description:We are looking for candidates having hands on experience as aLoan IQ Production Support Engineer.We are seeking a skilled Loan IQ Support Specialist to join our dynamic team.You will be responsible for the deployment, configuration, and maintenance of our Loan IQ environments.The role requires excellent problem-solving skills to troubleshoot issues that arise within the Loan IQ system and related job configurations in AutoSys.Responsibilities:Manage and oversee the deployment of Loan IQ environments,ensuring successful setup and configuration.
Maintain system health by monitoring performance, conducting regular system checks, and coordinating updates and patches.Troubleshoot complex Loan IQ system issues, providing timely and effective solutions to ensure minimal downtime.Configure and maintain job scheduling and automation usingAutoSys to optimize system processes.Collaborate with cross-functional teams to support and improveLoan IQ application performance. Document troubleshooting steps and maintenance procedures for future reference and knowledge sharing.Provide technical support and guidance to users and stakeholders regarding theLoan IQ platform.Familiarize with Windows operating systems to ensure seamlessintegration and performance of the Loan IQ software on server infrastructure.Utilize programming knowledge to understand and potentially assist in automating tasks and enhancing system functionalities.Requirements:Proven experience with Loan IQ, including technical understanding of its deployment and configuration.Strong troubleshooting skills with the ability to diagnose and resolve technical issues swiftly.Experience with job configuration and scheduling, specifically withAutoSys or similar job scheduling tools.Prior application support experience, preferably in a financial services environment.Familiarity with Windows server configuration and operating systems.Understanding of programming methodology and scripting which would be beneficial in automating tasks.Excellent communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.A proactive and solution-oriented approach to to work effectively in a team setting as well as independently with minimum supervision.Desired Attributes:A keen eye for detail and commitment to quality.Strong organizational skills with the ability to manage multiple tasks simultaneously.A strong desire to learn and improve skills and knowledge continuously.Flexibility to adapt to changing environments and troubleshooting demands