AR/Collections Specialist
Job Description:
Our client has been a leader in the home improvement and roofing industries for over 20 years. We are seeking a detail oriented and organized AR/Collections Specialist to join their team in Wilmington, DE.
This role is responsible for managing and collecting outstanding debts or payments from customers and client, as well as ensuring that accounts receivables are paid in a timely manner, following up with customers, resolving payment issues, and maintaining accurate financial records.The ideal candidate will have strong accounting skills, attention to detail, and the ability to work effectively in a fast paced environment.
Key Responsibilities:
Invoice Management: Generate, review, and send invoices to clients for completed projects and services. Ensure accuracy and completeness of all invoicing details.
Payment Processing: Monitor and process incoming payments, including checks, electronic transfers, and credit card payments. Reconcile payments with corresponding invoices and update records accordingly.
Collections: Follow up on overdue accounts, send reminders, and work with clients to resolve payment issues. Develop and implement effective collection strategies to minimize overdue accounts.
Account Reconciliation: Regularly reconcile accounts receivable ledger to ensure that all payments are accounted for and properly posted. Investigate and resolve discrepancies or errors.
Record Keeping: Maintain accurate and up to date records of all accounts receivable transactions. Prepare and maintain reports on accounts receivable status and aging.
Customer Service: Provide exceptional support to clients regarding billing inquiries, payment status, and account issues. Address and resolve any customer concerns in a professional and timely manner.
Collaboration: Work closely with the project management and sales teams to ensure seamless communication and accurate billing information. Assist in preparing financial reports and statements as needed.
Compliance: Ensure compliance with company policies, industry regulations, and accounting standards. Maintain confidentiality of financial information.