Medical Receptionist

We are offering a long-term contract employment opportunity for a Medical Receptionist. This role is primarily onsite, and is central to the smooth functioning of our operations in the healthcare industry. The chosen candidate will be a critical point of contact for patients and referring physicians, responsible for several administrative tasks and ensuring the seamless flow of office operations.

Responsibilities:

• Managing the reception area, including greeting patients and checking them in and out.
• Handling multi-line phone coverage and serving as a liaison for referring physicians/groups.
• Registering new patients and maintaining up-to-date and accurate patient records.
• Using software such as Allscripts, Cerner Technologies, Dentrix Dental Software, Eaglesoft, EHR SYSTEM, and athenahealth for various administrative tasks.
• Initiating insurance verifications and prior authorizations.
• Processing patient balances and coordinating with referral sources to obtain physician schedules.
• Ensuring general office organization and adherence to standard processes.
• Performing chart checks for fitting appointments using the standard checklist form and maintaining HIPAA compliance.
• Providing support to the clinic staff to ensure seamless office flow.
• Collaborating closely with the billing team to ensure all documentation for claims are uploaded.
• Demonstrating adaptability in a dynamic environment and exceptional computer skills.
• Proficiency in using Allscripts software for maintaining patient records and scheduling appointments.
• Experience with Cerner Technologies for managing healthcare information.
• Familiarity with Dentrix Dental Software for dental practice management.
• Competency in using Eaglesoft for dental practice management.
• Capability to use EHR SYSTEM for electronic health records management.
• Excellent communication skills, particularly in addressing queries and concerns.
• Experience in handling inbound calls in a detail oriented manner.
• Ability to perform billing functions accurately and timely.
• Skills in creating and interpreting charts - graphs for patient data visualization.
• Proficiency in checking patients procedures, including verifying information and updating records.
• Experience in using athenahealth software for electronic health record management.