Program Coordinator

Overview:

On occasion the PC provides back-up office management assistance to the Senior Program Coordinator.

For full consideration, applications must include a current resume and a cover letter.

This position is fully in-person and requires on-site work at Princeton Campus from Monday to Friday, five days a week. Remote or hybrid work arrangements are not available for this role.

Responsibilities:

• In collaboration with program directors and their staff, produce all McGraw Center communication pieces including electronic newsletters, event fliers, brochures, posters, and event invitations.
• Coordinate a center-wide communications calendar and manage the timeline for execution of each piece of communication.
• Manage digital marketing platform email lists, ensuring they are up-to-date and accurate.
• Provide editorial oversight for all communications.
• Track the effectiveness of communications, reporting regularly to the Center Manager and program directors with findings and recommendations for future tactics.
• Monitor all central/shared email accounts, responding to inquiries or forwarding to appropriate staff.

• Provide general reception and act as the first point of contact for all Center staff and guests in the McGraw administrative suite in Frist Campus Center.
• Answer all main line phone calls.
• Assist with the management of the physical environments, supplies, and IT needs of the three McGraw offices.
• Assist with the placement of orders and coordination of delivery of all office/kitchen supplies for each office and its staff.
• Assist with the maintenance and organization of kitchens and other common spaces.

• Assist with the coordination and implementation of all Center programming, workshops, and events for faculty, graduate students, postdoctoral fellows, and undergraduates.
• Manage all catering orders and setup for all Center events and programs.
• Tasks may include, but are not limited to room setup, AV setup and troubleshooting, supply orders, directional signage, name tags, attendance sheets, agendas, printouts, greeting participants, and room breakdown/cleanup.
• Provide in-person event support for occasional evening programming.
• Fulfill additional program-specific administrative and operational needs including, but not limited to developing schedules, managing participant data, and planning special events.
• Provide programmatic support to assigned teams.

Qualifications:

• Minimum 3 years’ experience working as program coordinator, administrative/office assistant, and/or a communications assistant in an organization supporting multiple staff members
• Excellent organizational and time management skills
• Excellent oral and written communication skills
• Strong commitment to excellent service; demonstrated ability to skillfully manage all levels of client concerns
• Ability to treat confidential and sensitive information appropriately
• Responsive and exceptionally attentive to detail; ability to be proactive and take initiative
• Ability to work independently and collaboratively; to manage simultaneous projects with overlapping deadlines
• Experience using industry-standard graphic design software (eg. Photoshop, Illustrator, Canva)

• Bachelor's degree or equivalent
• Ability to work with a diverse community, including faculty and senior administration
• Experience with email marketing, and/or social media management

KNOW YOUR RIGHTS

1. 25

Eligible for Overtime: No

Benefits Eligible: Yes

Probationary Period: 180 days

Essential Services Personnel (see policy for detail): No

Physical Capacity Exam Required: No

Valid Driver’s License Required: No

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