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The Medical Case Manager also orients clients to their new community and supports them in navigating and accessing available community resources. The Medical Case Manager will primarily work with medically complex cases requiring significant healthcare system navigation support for serious acute and/or chronic conditions, by assisting in identifying barriers to independence and creating strategies for overcoming those challenges.

• Read and understand program requirements of the R&P program
• Meet refugee families at the airport and transport them to their new home
• Conduct home safety visits and cultural orientations to life in the United States
• Complete intake paperwork and assist clients in creating short- and long-term goals
• Complete all required home visits and paperwork in a timely and efficient manner
• Assist with applications for public benefits such as SNAP, cash assistance, health insurance, SSI, WIC, childcare, disability, and other community resources
• Arrange appointments for public assistance, medical visits, Social Security, school enrollment, and other necessary appointments within required timeframes

• Interpret or arrange for interpreters for clients and/or family members as necessary
• Make referrals to supplemental services that will help advance clients’ goals
• Document tasks in case notes in an organized and timely manner and complete necessary and required paperwork for each case
• Attend weekly and monthly, and staff meetings
• Other duties as assigned

• Bachelor’s degree in healthcare, public health, or social work; or 2 years of work experience
• Must be capable of working in a fast-paced, multicultural office environment, take initiative, and be able to handle and prioritize multiple assignments at once
• Commitment to the use of strengths-based client approaches, and to supporting families in their journeys to becoming confident, independent, and self-sufficient
• Ability to speak Arabic, Somali, Burmese, French, Karen, Spanish, or Swahili preferred
• Commitment to the human rights and general welfare of asylum seekers, refugees, and immigrants
• Valid driver’s license and access to own transportation required; must be willing to transport clients in personal vehicle
• Ability to work some late nights and weekends
• Strong organizational skills and attention to detail including comprehensive case noting
• Skilled in problem solving and able to independently address issues as they arise
• Experience with Microsoft Office applications, including Word, Excel, and Teams

EEO Statement:

International Institute of Minnesota values a diverse workplace and strongly encourages women, people of color, LGBT individuals, New Americans to apply. IIMN is an equal opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, or any protected category prohibited by local, state, or federal laws.

To apply: Visit our website: www.iimn.org. No phone calls or walk-ins, please. Position open until filled. Applications will be reviewed starting October 21, 2024. References will be required at the time of the final interview.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Case management: 1 year (Preferred)

Ability to Relocate:

• Saint Paul, MN 55108: Relocate before starting work (Required)

Work Location: In person