Data Analyst - Must Be US Citizen with TS Clearance, Hybrid Remo
TO QUALIFY YOU MUST BE US CITIEN with Active TS Clearances!
PRINCIPLES ONLY
Data Analyst
Responsibilities of the Senior Data Analyst:
McLane Advanced Technologies is seeking to hire a Senior Data Analyst in Washington, DC. The Senior Data Analyst will be responsible for overseeing advanced data analysis, inventory management, reporting, and customer service support, particularly in a mobile telecommunications context.This role requires exceptional analytical skills, attention to detail, and the ability to collaborate in a dynamic environment.
The Senior Data Analyst will:
Monitor, track, and update IT service desk tickets related to mobile telecommunications services and devices.Manage tasks such as new device orders, Mobile Telephone Number (MTN) changes, voicemail password resets, and global roaming voice/data plans.
Reconcile inventory and manage orders for mobile devices.
Maintain comprehensive documentation to ensure accurate tracking and reporting.
Create and deliver professional reports, including weekly, monthly, quarterly, and annual customized reports.
Design, maintain, and tailor data systems to produce accurate tracking reports for compliance with requirements.
Analyze data to monitor usage, billing, and personnel metrics.
Develop and distribute weekly, monthly, and quarterly reports for stakeholders.
Streamline data merging techniques and analysis toolsets, providing expert recommendations using designated database and reporting systems.
Conduct data analysis to manage costs, minimize waste, and improve efficiency.
Coordinate with the task lead to provide ongoing reporting and cost-saving recommendations to clients.
Validate and resolve vendor invoice discrepancies, ensuring accurate billing and inventory control.
Collaborate with team members to resolve customer service tickets and issues.
Support Agile release planning initiatives and project presentations, ensuring alignment with team goals and operational requirements.
REQUIRED QUALIFICATIONS:
Minimum 4 years recent hands on experience with the above listed skills, JIRA for project tracking and ticket management, mobile telecommunications, VMware WorkspaceOne/AirWatch, SAFe, PowerBI tools, Advanced Technical Data Analysis, MS Office Suite, Oracle 11g on/in a US Federal Government DoJ/FBI systems.
REQUIRED EDUCATION: BS/BA/Masters Degree in a related field such as Computer Science, Information Technology, Business Intelligence, Data Science, or a relevant discipline.
REQUIRED CLEARANCE: Active Secret or DoE Q/L or TS/SCI or DHS EoD/Suitability/Public Trust.We Are The Employer and the Prime!
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We promote a Drug-Free Workplace and are an Equal Opportunity Employer (EOE) and Affirmative Action Employer