Help Desk III (135617)
EXOS (formerly Sondhi Solutions) Madison
Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program. This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals.
Essential duties include performing first and second level hardware and software support, configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, maintaining a high degree of professionalism including during interactions with executive leadership, creating and implementing IT policies, procedures, standards and guidelines.
Essential duties include performing first and second level hardware and software support, configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, maintaining a high degree of professionalism including during interactions with executive leadership, creating and implementing IT policies, procedures, standards and guidelines.
The position is expected to be familiar with a wide variety of IT concepts, practices, and technologies. This position may lead and direct the work of others. This position is responsible for providing in-person support to the department.
RandstadMadison
maintaining a high degree of professionalism including during interactions with executive leadership, creating and implementing IT policies, procedures, standards and guidelines.
• The Help Desk IV is expected to be familiar with a wide variety of IT concepts...
Robert HalfWaunakee, 9 mi from Madison
and resources, performing ongoing performance tuning and hardware upgrades.
• Issue Analysis: Analyze and isolate network issues, providing technical support and recommendations for upgrades and improvements.
• Collaboration: Work with help desk and other teams...
Thillens IncMadison
Position Title: Armored Security Guard
Location: WI, Madison
EOE Statement:
Thillens is an Equal Employment Opportunity Employer. Thillens does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy...