Administrative Assistant

We are offering a long term contract employment opportunity for an Administrative Assistant in Arlington Heights, Illinois. This role entails a wide range of administrative tasks within the industry, from answering inbound calls and providing customer service to data entry and email correspondence, in a dynamic and fast-paced workplace.

• Provide exceptional customer service through answering inbound calls and resolving inquiries.
• Ensure accurate and efficient data entry to maintain up-to-date customer records.
• Handle email correspondence professionally and promptly.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) for various administrative tasks.
• Schedule appointments and manage calendars to ensure smooth operations.
• Monitor customer accounts and take appropriate actions when needed.
• Handle both inbound and outbound calls to maintain open lines of communication with customers. • Proficiency in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook
• Experience with answering inbound and outbound calls
• Strong customer service skills and experience
• Ability to perform data entry tasks with attention to detail
• Excellent written communication skills for email correspondence
• Experience with scheduling appointments and managing calendars
• Ability to multitask and prioritize tasks effectively
• Strong organizational skills and ability to manage office operations efficiently
• Excellent interpersonal skills to interact with clients, staff, and management
• Ability to work independently and as part of a team
• Strong problem-solving skills to address administrative challenges
• High level of discretion for handling confidential information
• Ability to adapt to changing work environments and demands
• Willingness to learn new skills and improve current ones
• Strong time management skills to meet deadlines and expectations
• High level of professionalism in all interactions and tasks.