Job Desktop Support Engineer Onsite Job
Lorven technologies Mahwah
Job Title: Desktop Support Engineer
Location: Mahwah, NJ| Clifton, NJ and New York, NY (Onsite Job)
Duration: Long Term Contract
Job Description: Deskside Support Engineer (2-3 years)
Location: Mahwah, NJ| Clifton, NJ and New York, NY (Onsite Job)
Duration: Long Term Contract
Job Description: Deskside Support Engineer (2-3 years)
- Local service support for Windows & MAC - laptops, desktops, PCs, and etc.
- Onsite service for routine work performed on customer's computer equipment. Service includes onsite installations of hardware and software including testing, hardware relocations, addition of hardware/software/external equipment as well as changes and upgrades for devices to restore services within the customer location.
- Provide maintenance (response, diagnosis, repair, and restore) of the physical devices at customer locations
- Onsite maintenance and support of customer's printers, which includes consumables replacement and troubleshooting for fixing print Issues
- Coordinate with Engineering team to ensure incidents are resolved according to service level targets
- Perform final checks prior to closing incidents:
- User confirmation that service has been restored
- User satisfaction survey
- Confirmation of correct incident categorization for Problem Management
- Confirmation of sufficient resolution detail for Problem Management
- Assessment of any required changes to Configuration Management System
- Update the Knowledge base
- Good communication skills
- Hands on 2-3 year experience on End User Workstations (Laptops, Desktops, Printers).
- Ability to solve complex hardware and software issues.
- Hands-on experience with Windows/Linux/Mac OS environments
RandstadMahwah
location: Mahwah, New Jersey
job type: Contract
salary: $43 - 44 per hour
work hours: 9am to 6pm
education: Bachelors
responsibilities: RACF involves coordinating with technical teams to address and remediate identified health-check concerns in IBM z/OS...
Robotics technology LLCMahwah
Job Description: Cleint is seeking an experienced Power BI Reports Developer for a consulting assignment to design and develop dynamic dashboards and reports focused on sales performance, distributor sales, and quota attainment. This role will...
Suffern, 3 mi from Mahwah
Overview:
Are you interested in embarking on an important mission?
Hearing loss is one of the most common birth defects in the US. Undetected hearing loss can lead to delays in speech and language development. Your role as a Newborn Hearing...
Best jobs you don't want to miss: