Secretary, Patient Relations

Overview:

Discover all the possibilities of a career at Northside today.

Responsibilities:

Incumbent is expected to interpret and execute the duties and responsibilities of the job working closely with the Interpretation Services, Supervisor and Patient Relations Manager. Position is characterized by the ability to prioritize and organize multiple assignments.

1. Maintains thorough working knowledge of the financial transactions and processes payments of invoices and verifies invoices paid through Accounts Payable system
2. Coordinates invoice follow-up resolution and reporting.
3. Maintain weekly reporting of input/output and performance analysis.
4. Update (s) and adjust (s) staff e-timecard system and process staff payroll.
5. Ensures adherence to corporate and department compliance, policies and procedures.
6. Provides training to peers about SH and clock in/out system.
7. Follows the appropriate chain of command and uses system resources available to make the correction determination and actionable steps.

Qualifications:

1. One (1) year clerical/secretarial/customer service experience OR experience may be offset by an Associates or Bachelors degree.
2. Typing requirements vary by department, see requisition for requirements.
3. Good communication skills.
4. Ability to follow detailed instructions.
5. Level of proficiency in MS Office (Word, Excel and PowerPoint) varies by department, see requisition for requirements.

Work Hours:: 8a - 4:30p

Weekend Requirements:: Yes

On-Call Requirements:: No