[ref. w12401802] Accounts Receivables Customer Service Representative (Hybrid)

placeItasca calendar_month1/2/25

Overview:

Topco Associates is currently seeking an Accounts Receivable Customer Service Representative for our Treasury and Finance department in Itasca, IL. This position will be a hybrid role, with the successful candidate conducting work in our Itasca office three times per week and virtual twice per week.

The A/R Customer Service Representative communicates with Topco members, suppliers, and Topco procurement associates to resolve billing and collection disputes, maintain members' weekly A/R statements and pending write off items, while promoting the delivery of optimal accounting services to the members.

Responsibilities:

Responsibilities include:

Reviews documents submitted by members and suppliers, deciding action to be taken, and using on-line systems to process and route information in a timely and appropriate manner.
Communicates with members and vendors on past due invoices to ensure prompt payment of monies due to Topco.
Maintains phone and written communication with members to research and resolves inquiries about billed and unbilled orders in a timely manner and to the satisfaction of the member.
Performs other duties including some or all of the following: Substituting for senior A/R associates and ensuring work flow; research; cash application; file maintenance; report preparation.
All other duties as assigned

Qualifications:

Education:

4 year College Degree, preferred

Technical skills:

A/R - A/P backround
Knowledge of Excel & Word
Some SAP experience preferred but not required.
Organized
Self starter
Independent
Excellent written/oral communication

Previous Experience:

2 Years A/R-A/P Customer Service experience

Topco strives for a diverse, equitable and inclusive workplace that reflects our member shopper’s communities. If your experience similarly reflects what you see listed in the job description, please consider applying, as individuals come with a wealth of experience and talent beyond just the technical requirements of a job.

Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage individuals from all backgrounds to apply to our positions.

Topco is an equal employment opportunity employer, dedicated to a policy of non-discrimination in employment on any basis, including age, sex, color, race, creed, national origin, ancestry, religion, sexual orientation, marital status, political belief, veteran's status, or disability that does not prohibit performance of essential job functions.

Please let us know if you require accommodations during the interview process.

Salary Range: $45,000 - $50,000/annually

Benefits:

Medical coverage through Blue Cross Blue Shield (PPO and HDHP offered)
Health Savings Account
Dental coverage
Vision coverage
Annual flexible spending accounts
Tuition Reimbursement
Competitive 401(k) match
Generous PTO offered

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