[ref. b78483617] Closing Assistant - Plymouth

We are offering a contract employment opportunity for a Closing Assistant in Plymouth, Minnesota, United States. This role involves a high level of customer interaction, scheduling and coordination, and document preparation within an open office environment.

Responsibilities:

• Act as a primary liaison for lenders, agents, buyers, and sellers, addressing inquiries via phone and email swiftly and professionally.
• Manage multiple closing processes simultaneously, ensuring all parties are informed and on track for timely completions.
• Coordinate various aspects of the closing process, prioritizing deadlines and foreseeing potential issues.
• Make outbound calls daily to maintain open lines of communication and manage a high volume of incoming emails, often involving urgent inquiries regarding closings, funding, or documentation.
• Assist in drafting and preparing closing documents, ensuring all required paperwork is accurate and complies with company standards.
• Proactively address any issues or questions that arise before or during the closing process and provide exceptional service to all parties involved.
• Utilize communication tools such as Outlook to manage and track interactions with clients, document key details, and stay organized.
• Demonstrate proficiency in using email and calendar features to schedule tasks and follow-up actions.
• Applicant must possess excellent customer service skills, with a strong ability to assist customers in a detail oriented and courteous manner.
• Proficient in answering inbound calls, demonstrating a positive and pleasant phone manner at all times.
• Must be able to handle email communications effectively, ensuring all inquiries are addressed promptly and accurately.
• Experience or background in the Insurance industry is highly desirable.
• The role requires a candidate who is comfortable working in a fast-paced environment and can manage multiple tasks simultaneously.
• Strong problem-solving skills and the ability to think critically to resolve customer issues are essential.
• Exceptional interpersonal skills, with the ability to communicate effectively with customers and team members alike.
• High level of attention to detail and accuracy is required.
• The ability to maintain confidentiality and exercise discretion is vital in this role.
• Proficiency in using computer software and systems relevant to the role is essential.

If you are interested, please call (942) 473-0442.