Social Service Coordinator

apartmentRobert Half placeBaltimore calendar_month 
We are in search of a Social Service Coordinator to join our team based in BALTIMORE, Maryland. This role calls for someone with a strong background in administrative assistance, who can support our division by coordinating social services for our clients.

The position offers a long-term contract employment opportunity.

Responsibilities:
  • Coordinate and oversee the provision of social services to clients.
  • Act as a point of contact for clients, responding to inquiries and resolving any issues promptly.
  • Assess client needs and eligibility for various social services.
  • Maintain up-to-date and accurate client records.
  • Process applications for social services in a timely and accurate manner.
  • Collaborate with other team members to ensure seamless service delivery.
  • Uphold the highest standards of confidentiality and professionalism in all client interactions.
  • Stay informed about updates and changes in social service policies and guidelines.
  • Ensure all client interactions and services are compliant with regulatory standards.
  • Provide administrative support to the division as needed. • Possession of at least one year of experience in a similar role or related field.
  • Well-versed in providing administrative assistance.
  • Strong interpersonal and communication skills for effective client interaction.
  • Proven ability to manage multiple tasks and meet deadlines.
  • Strong organizational skills and attention to detail.
  • Proficiency in the use of computer applications such as MS Office.
  • Ability to work independently and as part of a team.
  • Familiarity with social service systems and community resources.
  • Knowledge of case management principles and practices is advantageous.
  • Ability to maintain confidentiality and adhere to ethical standards.
  • Educational background in social work, human services, or a related field is preferred.
  • Availability to work flexible hours, including evenings and weekends if necessary.
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