Call Center Representative
MMC Group Rancho Cordova
Languages Needed; in this order:
FarsiArmenian
Spanish
Arabic
Russian
Cantonese
Mandarin
Vietnamese
Tagalog
Will consider: Cambodian
HmongLaotian
- Respond to telephone calls from participants provide first contact resolution whenever possible refer callers to the appropriate case manager or career development specialist for service.
- Performs data entry, as caller is providing information over the phone, in accordance with established individual objectives and defined quality levels.
- Performs appointment scheduling within the specified states.
- Verfiy/correct characters through imaging system as requested.
- Prepares mail in accordance with desk procedures, production, and quality goals and standards.
Gold River, 3 mi from Rancho Cordova
Overview:
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with match, discounted stock options, dependent day care, and more!
Who are we? #WeAreWM
Ready to roll with us?Click Apply to join the Waste Management team today.
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