Assistant property manager

Overview:

We are looking for an exceptional Assistant Property Manager to join our team at our 170-unit Lake Oaks apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities:

The Assistant Property Manager must be able to perform the following tasks:

• Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
• Greet prospective residents, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective resident and obtain a holding deposit and application for an apartment or waiting list.
• Promptly follow up with prospective residents whom have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist Property Manager with all marketing and sales activities including advertising promotions marketing surveys of competitors’ activities.
• Pursue and collect rent payments and accurately record remittance.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit and maintain accurate records, reports and documents.
• Ensure confidentiality of all data in the resident files (i.e. income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
• Process move in and move out documents.

Qualifications:

• High school diploma or equivalent combination of education, training or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid Driver’s License in the state of residence.
• Able to work a varied schedule including weekends.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

There's also an excellent opportunity for advancement.