IT Manager
Robert Half New York
We are offering an exciting opportunity for an IT Manager in New York, New York. The role involves leading a local team in the technology industry, providing efficient IT services, and ensuring optimal operational efficiency, performance, reliability, and security.
Responsibilities:
- Developing and architecting technical solutions to enhance operational efficiency, performance, cost-effectiveness, and security throughout the technology adoption and implementation process.
- Creating and presenting technical content to facilitate collaboration with both internal and external teams, enabling activities such as architecture reviews, technical workshops, and demonstrations.
- Supervising a local team, ensuring the delivery of all aspects of IT services aligns with industry standards and values.
- Troubleshooting complex desktop, network, and application problems, providing solutions to ensure smooth operations.
- Diagnosing and resolving hardware or software faults, including parts replacement when necessary, to maintain system functionality.
- Managing and monitoring infrastructure, whether directly or via third-party services, to ensure system stability and efficiency.
- Enforcing adherence to IT Cyber Security policies to safeguard company and customer information.
- Identifying and escalating problems such as security threats and trending issues to prevent potential disruptions or breaches.
- Utilizing skills in Cisco Technologies, Cloud Technologies, CRM, Database, EO/IR systems, Active Directory, Auditing, Backup Technologies, Computer Hardware, and Configuration Management. • Candidate must possess proficiency in Cisco Technologies
- Experience with Cloud Technologies is required
- Proficiency in Customer Relationship Management (CRM) is a must
- Candidate must have experience with Database Management
- Familiarity with EO/IR systems is necessary
- Active Directory management skills are needed
- Auditing experience is required
- Knowledge of Backup Technologies is essential
- Candidate should have a strong understanding of Computer Hardware
- Configuration Management skills are needed.
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job summary:
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Preferred Knowledge/Skills
• Demonstrates extensive abilities and/or a proven record of success in the following areas:
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