Accounts Receivable Clerk

apartmentRobert Half placeRosedale calendar_month 
We are offering a long-term contract employment opportunity for an Accounts Receivable Clerk in Rosedale, Maryland. The focus of this role is to ensure efficient and accurate processing of customer payments and maintaining up-to-date customer records within our industry.

This position requires on-site presence and the successful candidate will work in a team setting, engaging with various stakeholders including retailers, sales representatives, warehouse drivers, and customer service personnel.

Responsibilities:
  • Ensure timely and accurate posting of customer payments.
  • Reconcile and resolve account discrepancies through detailed research.
  • Keep meticulous notes related to accounts within the Sapphire system.
  • Collaborate with the National Call Center and other team members to collect outstanding balances.
  • Handle a high volume of customer and driver calls effectively and accurately.
  • Maintain good working relationships with all stakeholders.
  • Escalate situations to the Accounts Receivable Manager as needed.
  • Utilize Microsoft Office tools
  • Word, Excel, Outlook
  • in day-to-day operations.
  • Scan payments into the bank system.
  • Communicate delivery term changes to customers and sales representatives when necessary.
  • Uphold high customer service standards and ensure accuracy in customer accounts. • Proficient in Microsoft Excel, Microsoft Word, and Microsoft Outlook
  • Experience in Accounts Receivable (AR)
  • Strong skills in customer service and communication
  • Previous experience in a sales role
  • Ability to process payments accurately and efficiently
  • Experience in supervising team members or projects
  • Comfortable with scanning and managing financial notes
  • Familiarity with video conferencing tools
  • Ability to conduct thorough research and analysis
  • Experience managing customer accounts
  • Previous experience in a call center environment
  • Comfortable working onsite when required
  • Familiar with using templates for work processes
  • Ability to resolve account discrepancies efficiently
  • Experience working with retailers
  • Proactive in collecting outstanding payments
  • Excellent problem-solving skills to resolve discrepancies.
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