Receptionist
Robert Half Newton
We are offering a short term contract employment opportunity for a Receptionist in the education sector, located in Newton Centre, Massachusetts. As a Receptionist, your role will encompass a variety of tasks including managing a multi-line phone system, providing exceptional customer service, and executing accurate data entry.
Responsibilities:
- Operate a multi-line telephone system, directing calls and inquiries as necessary
- Provide high-level customer service, addressing concerns and queries in a timely manner
- Execute data entry tasks with precision, ensuring all information is up-to-date and accurate
- Manage email correspondence, responding professionally and promptly to all communications
- Utilize Microsoft Office Suite (Word, Excel, Outlook) to facilitate daily tasks
- Organize files and maintain a tidy and efficient workspace
- Coordinate and schedule appointments, ensuring the smooth running of daily operations
- Employ strong interpersonal skills to establish positive relationships with staff and customers. • Proficiency in managing a multi-line phone system, ensuring efficient communication within the educational institution
- Excellent customer service skills, able to assist visitors, parents, and students with inquiries and concerns
- Must have experience in data entry, maintaining accurate records of student and staff information
- Skilled in email correspondence, able to respond to queries in a timely and detail oriented manner
- Strong interpersonal skills, capable of fostering positive relationships with staff, students, and parents
- Proficiency in Microsoft Excel, for maintaining spreadsheets and managing data
- Experience with Microsoft Outlook, for managing emails, appointments, and tasks
- Proficiency in Microsoft Word for creating documents, reports, and letters
- Ability to organize files efficiently, maintaining an orderly and effective filing system
- Skilled in scheduling appointments, ensuring the smooth operation of school activities and meetings
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