Dental Front Desk

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Overview:

Join Our Team at Best Endodontics of Evanston!

A sense of humor and enthusiasm are key to thriving in our team environment!

Position Details:

• Full-time, 4-day workweek
• Pay: $20–$23 per hour (based on experience)
• Benefits: Health, Vision, and Dental Insurance, Life Insurance, PTO, Paid Holidays, Uniform Reimbursement, Paid Indoor Parking, CE Reimbursement

If you’re ready to bring your skills and energy to a dynamic team, we’d love to hear from you! Apply today to join us at Best Endodontics of Evanston.

If you’re ready to be a vital part of a patient-focused dental team, we’d love to hear from you! Apply today!

Responsibilities:

• Greets and checks in patients and visitors. Consistently provides an upbeat and welcoming atmosphere for our patients
• Confirms that patients in the schedule have completed the registration process
• Ensures that a patient’s record is accurate and up to date
• Efficiently handles incoming and outgoing phone calls
• Accurately schedules appointments and enters them accordingly
• Inform patients of the practice financial policy
• Scans documents for patient file including driver’s license, insurance card, and referral form
• Accurately enter all pertinent information regarding patient's treatment in their chart
• Ensures last minute gaps in doctor schedules are filled
• Conducts appointment reminder calls to patients
• Conducts follow-up treatment calls
• Checks patients out and collects payments from patients
• Reconciles daily collections reports
• Provides daily reports to each doctor at the end of the day
• Ensures past due accounts are closely monitored
• Manages and collects open balances on patient accounts
• Sends monthly statements to patients with open balances
• Transfer open patient accounts to collection agency
• Accurately enter endodontic treatment codes and fees by doctor
• Closely Monitor unscheduled patient treatments
• Enter insurance information and process claims through DentalXchange
• Oversee patient's CareCredit/Cherry credit applications
• Collects, sorts, distributes, and prepares mail
• Monitors the recall system and follows up with overdue recall appointments
• Maintains a positive and team-focused mindset to ensure a consistently high level of collaboration daily
• Other responsibilities may be assigned

Qualifications:

To excel in this role, candidates must be able to perform the essential duties with a high level of competence. The ideal candidate will possess the following qualifications:

Education:

• High school diploma or equivalent

Experience:

• Prior experience in a dental front office is preferred
• Familiarity with basic dental terminology
• Knowledge of dental software is a plus