Receptionist

This position is fully onsite, and you will be a key point of contact for both internal and external parties.

Responsibilities:

• Handle incoming and outgoing packages, ensuring prompt notifications to employees upon receipt and coordinating pickup or delivery as required
• Issue visitor badges and parking passes, ensuring all visitors are appropriately accounted for
• Take the lead in creating work orders, ensuring all details are accurately recorded
• Act as the primary contact for event check-ins, ensuring a smooth and detail-oriented process for all guests
• Monitor the event calendar closely, coordinating with cleaning staff for event setup and sending out necessary communications to employees
• Utilize various software including Email, Outlook, Microsoft Teams, and Excel for communication and data management
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Perform data entry tasks and maintain organized files as needed
• Schedule appointments, ensuring efficient time management and coordination
• Utilize a multi-line phone system to manage incoming calls, directing them to the appropriate parties
• Proficiency in answering a multi-line phone system is required.
• Must possess strong customer service skills.
• Experience with data entry tasks is necessary.
• Ability to handle email correspondence effectively.
• Excellent interpersonal skills are essential.
• Proficiency in Microsoft Excel is required.
• Must be experienced in using Microsoft Outlook.
• Proficiency in Microsoft Word is necessary.
• Experience in organizing files is required.
• Must be capable of scheduling appointments effectively.