Patient Coordinator - Chapel Hill

Overview:

Who are we?

Avance Care is in the business of improving the standard of healthcare. By offering specialized, accessible, cost-effective healthcare services, we keep our patients at the center!

• Enjoy the perks of a provider-owned practice with the support of a large healthcare management company.
• We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
• Our company-wide growth means consistent opportunities for advancement.

• Meet, greet, and assist patients promptly, efficiently, and in a professional manner
• Set up new patients and update current patients’ information in the EMR system
• Schedule and reschedule appointments, as well as coordinate walk-in patients
• Answer phone calls promptly and relay messages when necessary
• Maintain the front desk and reception area in an organized, orderly fashion
• Collect co-payments, deductibles, and co-insurances
• Process referrals and provide complete and accurate referral information to our patients
• Balance cash register and ensure all credit payments are accurate
• Explain fees, services, and policies
• Other duties as necessary

• High school diploma or equivalent, required
• 1-2 years of Medical Administration experience, preferred
• Associates degree, preferred
• Medical and/or administration certifications, preferred

• Excellent verbal and written communication
• Ability to maintain confidentiality
• Strong computer skills
• Strong attention to detail
• Team player
• Efficient time management and workload prioritization
• Strong multitasking skills
• Basic understanding of common medical terminology

Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

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