Office Administrator

Respect Behavior Therapy provides compassionate and evidence-based therapy services. We specialize in ABA therapy, early childhood intervention, functional analytic psychotherapy, and social skills practice. With our new clinic opening soon, we are committed to creating a supportive environment for both our clients and staff.

This role is vital in maintaining the efficiency and professionalism of our practice.

Key Responsibilities:

• Open and close the center daily, ensuring security and readiness for operations.
• Manage daily office operations, including scheduling appointments, maintaining office supplies, and overseeing reception duties.
• Act as the first point of contact for clients and families, ensuring a welcoming and professional experience.
• Coordinate and maintain staff schedules, including therapy appointments and meetings.
• Assist with billing processes, including client copayments, claims processing, and managing monthly copayment requests.
• Handle confidential client information in compliance with HIPAA regulations.
• Support the onboarding process for new staff, including orientation and paperwork coordination.
• Manage communication systems, such as answering phone calls, responding to emails, and handling inquiries.
• Ensure the office environment is clean, organized, and conducive to a professional and therapeutic setting.
• Collaborate with the clinical team to coordinate services and maintain accurate client records.
• Monitor and address equipment and facility maintenance needs, including managing relationships with vendors and service providers.

Qualifications:

• High school diploma or equivalent (Bachelor’s degree in Business Administration or a related field preferred).
• Minimum of 2 years of administrative or office management experience, preferably in a healthcare or therapy setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with administrative software.
• Knowledge of ABA therapy and HIPAA compliance is a plus.
• Ability to maintain a high level of confidentiality and professionalism.
• Self-motivated with the ability to work independently and as part of a team.

What We Offer:

• Comprehensive benefits package, including health benefits through Mira.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Flexible scheduling to support work-life balance.

Join our team and help make a difference in the lives of those we serve!