Front Desk Coordinator - Robert Half
Robert Half Bryn Mawr
We are offering a role for a Front Desk Coordinator located in BRYN MAWR, Pennsylvania. As the first point of contact, you will be responsible for providing a welcoming environment for our guests and students. This role within the education industry will involve administrative tasks, customer service, and data entry.
Responsibilities:
- Serve as the initial contact for all visitors, students, and staff
- Handle all incoming calls and emails, providing information or directing inquiries as appropriate
- Maintain a friendly demeanor while interacting with students, staff, and guests
- Accurately track student attendance and maintain up-to-date records
- Provide concierge services including welcoming guests and providing necessary assistance
- Execute data entry tasks and maintain organized files
- Utilize Microsoft Excel, Microsoft Word, and Microsoft Outlook for various administrative tasks
- Demonstrate strong interpersonal skills in all communications
- Manage various administrative tasks, demonstrating proficiency in multi-tasking
- Offer exceptional customer service, addressing inquiries and resolving issues promptly.
- Minimum of 1 year experience in a similar role or related field
- Proficient in Administrative Assistance tasks
- Experience in answering multi-line phone systems
- Knowledge of Concierge Services
- Excellent Customer Service skills
- Ability to perform Data Entry tasks accurately and efficiently
- Strong Interpersonal Skills
- Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
- Experience in organizing files and maintaining file systems
- High school diploma or equivalent educational level
- Strong written and verbal communication skills
- Ability to multitask and prioritize work
- Exceptional attention to detail
- Ability to work independently and as part of a team.
Philadelphia, 11 mi from Bryn Mawr (PA)
Overview:
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
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