Front Desk Coordinator - Robert Half

We are offering a role for a Front Desk Coordinator located in BRYN MAWR, Pennsylvania. As the first point of contact, you will be responsible for providing a welcoming environment for our guests and students. This role within the education industry will involve administrative tasks, customer service, and data entry.

Responsibilities:

• Serve as the initial contact for all visitors, students, and staff
• Handle all incoming calls and emails, providing information or directing inquiries as appropriate
• Maintain a friendly demeanor while interacting with students, staff, and guests
• Accurately track student attendance and maintain up-to-date records
• Provide concierge services including welcoming guests and providing necessary assistance
• Execute data entry tasks and maintain organized files
• Utilize Microsoft Excel, Microsoft Word, and Microsoft Outlook for various administrative tasks
• Demonstrate strong interpersonal skills in all communications
• Manage various administrative tasks, demonstrating proficiency in multi-tasking
• Offer exceptional customer service, addressing inquiries and resolving issues promptly.
• Minimum of 1 year experience in a similar role or related field
• Proficient in Administrative Assistance tasks
• Experience in answering multi-line phone systems
• Knowledge of Concierge Services
• Excellent Customer Service skills
• Ability to perform Data Entry tasks accurately and efficiently
• Strong Interpersonal Skills
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files and maintaining file systems
• High school diploma or equivalent educational level
• Strong written and verbal communication skills
• Ability to multitask and prioritize work
• Exceptional attention to detail
• Ability to work independently and as part of a team.