Benefits Account Manager

Overview:

This position will report to our agency located in Merrimack, NH. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This a remote position.

Responsibilities:

• Functions as a benefits expert regarding client management and with plan design and financials.
• Works with a mix of Captive, self-insured, and fully insured accounts
• Evaluates and develops employee benefit plan designs in alignment with strategic plan and goals for new and renewal commercial lines business.
• Manages RFP preparation, plan and marketing strategy, rate negotiation and contract provisions with vendors and underwriters.
• Manages renewal process, and negotiate changes as needed
• Manages the preparation and development of pre-renewal, renewal, and quarterly meeting presentations.
• Evaluates, analyzes, and recommends appropriate benefit plan funding methodology
• Participates in presentations to clients and prospects.
• Coordinates the development open enrollment materials and miscellaneous benefit communication materials
• Coordinates the development of, and verifying content in materials including proposals, applications, binders, summary plan
• descriptions, and invoices.
• Evaluates and present solutions to meet healthcare reform and other regulatory changes as needed
• Oversee development of and present benchmarking analysis and reports to clients
• Analyzes and present client’s claims data when available
• Proactively identify issues requiring action and develop innovative solutions
• Advocacy and wellness plan strategy and development
• Contributes to a positive workplace environment
• Ensures the highest level of customer service and satisfaction by handling any other needs of our clients.

Qualifications:

• Prefer a minimum of 5 years’ experience with group benefits account management.
• Life and Health Insurance license preferred or is required within 6 months of hire.
• Self-Insurance experience is preferred
• Detail-oriented and organized.
• Proficiency in Microsoft Office
• Strong communication and interpersonal skills
• Excellent customer service skills
• Ability to analyze and understand insurance policies.

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.