Administrative Assistant - New York - ref. l29649515

You will also be responsible for managing customer inquiries and maintaining precise records.

Responsibilities:

• Assist in filing and organizing documents for the Transport and Exit Team
• Answer inbound calls and provide high-quality customer service
• Conduct data entry tasks with accuracy and efficiency
• Manage email correspondence with clients and team members
• Handle both inbound and outbound calls as necessary
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word for various tasks
• Schedule appointments and meetings as required
• Utilize iManage for document and email management
• Maintain accurate customer records and take appropriate action when necessary.
• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Experience with iManage software is required
• Strong customer service skills
• Ability to handle both inbound and outbound calls
• Excellent data entry skills
• Experience in answering inbound calls
• Capable of managing email correspondence professionally
• Ability to schedule appointments effectively and efficiently
• Prior experience in a legal environment or similar administrative role would be advantageous
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and prioritize workload effectively
• Strong problem-solving skills and ability to work under pressure
• High level of professionalism and ability to handle sensitive and confidential information
• Ability to work both independently and as part of a team.