Receptionist

We are searching for a dedicated Bilingual Spanish Receptionist to join our team in Bronx, New York. This role offers a contract to hire employment opportunity. In this role, you will be the first point of contact for our company, providing excellent customer service, handling a high volume of inbound calls, and managing general office duties.

Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Handle a high volume of incoming calls and direct them to the appropriate department or personnel
• Use MS Office to maintain accurate records and perform basic computer tasks
• Assist in scheduling appointments with site managers as per tenant inquiries
• Perform general office duties such as emailing, printing, and copying
• Use your strong interpersonal skills to diffuse any irate encounters with tenants
• Continuously update and maintain customer records
• Proficiency in handling Receptionist Duties such as greeting and directing visitors, answering phone inquiries, and handling requests for information
• Proficient in Answering Inbound Calls, including routing calls to appropriate department or personnel, taking messages, and providing information to callers
• Ability to Assist Guests, providing excellent customer service and ensuring a positive experience for all guests
• Strong knowledge of MS Office, including Word, Excel, and PowerPoint, to create documents, spreadsheets, and presentations
• Experience with Email Correspondence, including composing, sending, and responding to emails in a professional manner
• Skilled in Printing and Copying documents, ensuring accuracy and attention to detail
• Excellent communication and interpersonal skills, with the ability to interact with a diverse range of individuals
• Strong organizational skills, with the ability to manage multiple tasks and priorities effectively
• Ability to maintain confidentiality and handle sensitive information with discretion
• High school diploma or equivalent required, with further education or certification in Office Administration a plus.