Accounting Clerk

apartmentRobert Half placeAshland calendar_month 

Account Specialist

Department: Sales
Reports to: VP of Sales
FLSA Status: Non-exempt (eligible for overtime pay)

Work Location: On-site at BC Wood Products in Ashland, Virginia

Work Hours: Monday – Friday, 8 a.m. – 4:30 p.m.

(with occasional overtime and some flexibility)
Job Summary:

The Account Specialist manages the entire customer ordering process that includes coordination with multiple departments, document control, handling initial customer queries and problem resolution.

Essential Duties/Responsibilities: Manage Sales email and timely communicate with customers on order status and customer inquires

Process all orders in SAP
Maintain order and production sheet workflow
Troubleshoot and resolve order discrepancies as needed
Process, audit and file various documentation on a timely basis
Update and monitor shipping plan
Attend daily production meeting
Update customer prices in SAP as needed
Provide knowledgeable answers to questions about products, pricing, deliveries and availability

Other job duties as required

Job Requirements: High School diploma or equivalent

4 years of customer-facing work experience preferred
Proficiency in Microsoft Office and SAP Business One preferred
Excellent organizational skills and attention to detail
Strong time management skills with proven ability to meet deadlines
Desire to provide the best possible experience for our customers
Thrive in a fast-paced environment
Pay: $21.00 - $25.00 per hour

Benefits: 401(k)

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Paid time off

Vision insurance

BC Wood Products is the largest industrial manufacturer of custom wooden pallets and crates in Virginia. We lead the market in providing customizable solutions to our customers needs. Our equipment and personnel are constantly evolving and developing safe and efficient procedures to surpass customers expectations in both price and quality.

Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP

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