Dispatcher - Robert Half

Job Summary

This position is perfect for someone who thrives in a fast-paced environment and enjoys multitasking while providing exceptional service.

Key Responsibilities

• Review and process incoming messages, ensuring timely responses.
• Print, scan, and email necessary documents as required.
• Organize driver paperwork from the previous day according to company standards.
• Break down and prepare documentation for billing processes.

• Track drivers via the e-log system to ensure they are on route and adhering to speed limits.
• Communicate with drivers regarding any issues or deviations.
• Assist with paperwork for state, annual exams, and safety tests for drivers.

• Answer phones and address inquiries from drivers and customers.
• Provide real-time updates and support to customers regarding load status.
• Assist drivers with dispatch loads and other operational needs.

• Perform billing tasks using the ProfitTools system
• Process settlements and manage payment-related documentation.
• Previous experience in logistics, dispatch, or customer service is a plus.
• Strong organizational skills with a keen eye for detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Willingness to learn new software systems (e.g., ProfitTools).
• Ability to work collaboratively with a team and independently when required.