[ref. s65555720] Practice Development Experience Specialist
About Ropes & Gray:
Ropes & Gray is a preeminent, global law firm. The firm has been ranked in the top-three on The American Lawyer's prestigious "A-List" for seven years and is ranked #1 on Law.com International's "A-List" in the U.K. - rankings that honor the "Best of the Best" firms.
The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Ropes & Gray is an equal opportunity employer.
Overview:
Working closely with the Senior Practice Development Manager (SPDM), Practice Development Manager (PDM) and other practice development team members, the Practice Development Experience Specialist (PDES) will support the Asset Management practice in the management, tracking, analysis, organization and governance of the practice group’s experience initiatives.The PDES will support and, in some cases, lead efforts to identify, retain and share matter and client experience within the Practice Development Business Support Team and asset management practice to provide excellent legal services to our clients.
The PDES will also identify processes for enhanced internal experience tracking, develop and maintain best practices for tracking experience and take a lead role in contributing to external rankings, marketing content and league tables.
Responsibilities:
- Identify, retain and share experience for the Asset Management practice.
- Work with the SPDM, PDM and other practice development team members to identify experience trends and independently drive experience tracking initiatives that directly align with the Asset Management practice group’s strategic priorities.
- Ensure consistency and clarity of practice specific work data across the organization by maintaining the internal experience databases as well as other knowledge management repositories.
- Effectively communicate with stakeholders to clarify experience details as needed.
- Proactively review data regularly for inconsistencies and gaps to be remediated, report on and troubleshoot issues related to experience tracking.
- Take a lead role in responding to ranking and award submissions (i.e., league tables), including identifying appropriate work experience to support each request.
- Responsible for maintaining asset management practice websites with current experience.
- Identify and collaborate on best practices for using various work experience data with the Practice Development Business Support team and Knowledge Management team.
- Proactively research and collect data to support tracking of experience.
Qualifications:
- An undergraduate degree. A minimum of 3-5 years work experience preferred.
- A background in business or equivalent experience is desirable. Familiarity with the asset management industry is a plus.
- Strong project management, judgment, critical thinking and organizational skills.
- Ability to work in a self-directed manner, take ownership of tasks and contribute to the success of the team.
- Ability to identify and solve problems, and take initiative.
- Ability to compile, review and determine logical conclusions or recommendations based on data and information which is varied in content and format.
- Strong oral communication skills.
- Strong attention to detail.
- Demonstrated ability to effectively use technology, database, presentation, and spreadsheet software.
- Strong interpersonal skills to work effectively with people at all levels.
- Ability to establish credibility with Ropes & Gray attorneys and professional staff, to bring to bear the right mix of confidence, tact and persistence in working with the firm’s lawyers and professional staff.
Compensation and Total Rewards Package:
Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture.The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance.
The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.
Boston $69,000 - $103,000
Working Conditions:
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.