Lead Installation Technician II - ref. u89065403

Overview:

Join the leader in providing smarter solutions for a safer world.

Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.

You will ensure that installation and change orders are implemented accurately and on time and that these services exceed client expectations.

Responsibilities:

• Planning, scheduling, and coordinating activities within installation to ensure that Kastle system install or change orders are provided accurately and on time, and that these services meet or exceed client expectations.

• Responsible to install, supervise, and assist in all phases of installing, testing and troubleshooting security, access control and video systems at customer sites.
• Oversees all aspects of the installation of the system to provide quality system installation, free of defects, to the satisfaction of the customer and within pre-defined standards for profitability.
• Communicates and coordinates with crew, customer contacts, project managers, locksmiths, and scheduler to ensure successful installation.
• Responsible for all paperwork required, including but not limited to timesheets for themselves and crew, inventory transfers, hardware information, floor plans, and work order notes.
• Reports status of the system installation accordingly.
• System testing with test tool or EPL to ensure system functions and reports per Kastle standards.
• Demonstrates an understanding of the fire code, including the ability to perform fire inspections.

• Engages in crew development including training and evaluations.
• Coaches assigned team members on all aspects of the installation procedures, quality control standards, and customer interaction. Reports any issues to the department Managers.
• Learns our less common systems and starts becoming a subject matter expert on products.

• Responsible for performing inventory control and for maintaining proper inventory for vehicles and projects. Must be available to perform end of year and interim inventory counts.
• Maintains and cares for Kastle provided vehicles and tools, including paperwork and maintenance records.

Qualifications:

• 3 or more years’ experience installing and servicing commercial access control, video systems, low voltage, and commercial wiring.
• Experience installing and servicing door hardware, electric and mechanical locking devices. and building codes pertaining to construction and electrical systems.
• High School diploma/GED preferred
• Technical/Trade/Vocational school certificate in electronics/electrical is desirable
• Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters.
• Knowledge of IP, Ethernet, and networking protocol and Cat5 technologies

Equal Opportunity Statement:

At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.